#Mic playing through headphones how to

вЂ“ An unknown issue might have occurred when you connected to the audio conference.

#Mic playing through headphones how to

вЂ“If you dialed in with your telephone but GoToTraining thinks you are using Computer mode, then it is probably picking up your audio from both sources! See Connect toВ Audio using your Telephone to learn how to select Phone Mode. Make sure you have selected Phone mode in GoToTraining.вЂ“ If you weren't able to resolve your feedback issues, then try muting yourself when you aren't speaking to avoid having the unwanted noise disrupt the session. Mute the microphone when you aren't speaking.If you cannot move away from these sources of noise, then try muting yourself when you aren't speaking. вЂ“ There could be something in your environment that is causing the unwanted noise, such as a fan blowing directly into your microphone or other voices if you are in a public area.

Check for sources of background noise.вЂ“ The built-in speakers on your computer might be playing back the sound that your built-in mic is picking up, which could cause an echo. Try lowering the volume of your built-in speakers.Also be sure to move any hand-held electronic devices (such as an iPhone) away from your mic and speakers, as this can cause feedback. вЂ“ If you are using a standalone microphone (i.e., not the built-in one on your computer or a headset), try moving it further away from your mouth. Try moving the microphone if using a standalone one.If possible, try using a different USB port. вЂ“ Try unplugging your headset or standalone microphone from the computer or device and then replugging it back in. Try unplugging and replugging in your mic.We recommend a using USBВ headset plugged into your computer (instead of an analog-connected one), or headphones with a mic included plugged into you mobile device. вЂ“ The built-in mic and speakers on your computer or mobile device might not pick up your audio as clearly as a headset, because built-in microphones on your computer or webcam can pick up other noise and cause an echo. See Connect to Audio using the Internet (Mic and Speakers) to learn how to select Computer Mode. вЂ“If you want to connect with your mic and speakers then you need to make sure GoToTraining is set to the right mode (or else it will not pick up your audio). Make sure you have selected Computer mode in GoToTraining.They should then try the following troubleshooting tips below. When the unwanted noise returns, the most recently unmuted participant can be identified as the source of the echo.Unmute each attendee one at a time, and have them start speaking.Otherwise, try these steps to determine who is causing the feedback: If the 'Who's talking'В notification shows you who is speaking when the unwanted noise occurs, try muting that individual. вЂ“ In this case, it can be unclear who is the source of the feedback.

All participants can hear the unwanted noise.вЂ“ We hate to break it to you вЂ“ but the source is probably you! Try using the troubleshooting tips below. Everyone except me can hear the unwanted noise.If you are connected via your telephone, then there is most likely an issue with your telephone service provider.Try unplugging your headset from the computer and then plugging it back in again. If you are connected with your mic and speakers, then there is most likely an issue with your audio device.First, it can be helpful to figure out where the unwanted noise is coming from so the right individual can troubleshoot the issue using the tips below.